Doctor & Clinic Purchase FAQ • A5 AI Skin Analyzer
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Answers for dermatologists, skin clinics, med-spas and aesthetic professionals on imaging modes, report accuracy, 17 indicators, patient counseling, data storage, privacy, training, and after-sales support.
8 Spectral Imaging Modes Multi-light capture to highlight pigmentation, texture, pores, sensitivity and more.
3-Angle Capture Front + Left + Right images for consistent documentation and follow-ups.
17 Key Indicators Structured outputs like hydration, pores, acne, pigments, wrinkles, red map & heat map.
Reports + Comparison Comprehensive report + focused reports + progress comparison to improve conversion.
Q Is the A5 Skin Analyzer a diagnostic medical device? How doctors should position it to patients
A5 is an imaging-based AI skin analysis system that supports consultation through objective visuals and structured reports. It is not a replacement for clinical diagnosis. Doctors should interpret results with history, examination, and judgment.
Q What imaging technology does A5 use? 8 spectral modes + multi-angle capture
A5 supports multi-light capture (8 spectral imaging modes) and 3-angle face shooting (front, left, right) to improve documentation, explanation, and follow-up comparisons.
Q What are the 17 indicators in the A5 skin report? What exactly clinics can show in counseling
Depending on selected test/report mode, A5 can provide structured outputs across key indicators such as hydration, pores, blackheads, sebum/oil, acne distribution, wrinkles/texture, superficial and deep pigmentation patterns, brown pigment, red map and heat map for sensitivity, pigment heat map, porphyrin-related findings and more.
Clinic tip: For better conversion, focus on the “Top 3 concerns” and give a clear plan (sessions + home-care + sunscreen).
Q What report types can A5 generate? Comprehensive report vs single-indicator report
A5 supports multiple report modes including comprehensive analysis reports and focused single-indicator reports. Reports can be downloaded and can also be shared to patients via mobile/QR report (depending on configuration).
Q Can we compare before/after results across visits? Progress comparison helps retention & trust
Yes. A5 supports comparison views to demonstrate progress over time. For best consistency, keep scan conditions standardized: same angle, same room lighting, clean face (minimal makeup), and consistent positioning.
Q Does A5 store patient records and scan history? Is cloud available? Data storage model + clinic policy
A5 supports customer file management and storing test history for follow-ups. Cloud storage / backend management may be available depending on setup. Clinics should define consent, access control, and retention policy for reports.
Q How do we handle privacy and patient consent for imaging? Best practice in clinics
Best practice: take explicit consent before imaging, explain that reports support consultation, and share QR/mobile reports only to the patient (or on request). Avoid sharing identifiable images without consent.
Q What should we check during delivery and unboxing? Acceptance checklist to avoid issues later
Check device body, screen/touch response, ports and power, patient positioning pads, and run a full test scan (front/left/right) to confirm report generation is working.
Q Do we need a dedicated dark room for scanning? Setup requirements for small clinics
A dedicated photo room helps, but the most important factor is consistent scan conditions. Avoid direct sunlight reflections and keep a fixed scanning spot so before/after comparisons remain reliable.
Q What training should be included after purchase? Staff onboarding + SOP
Ideal onboarding includes: correct patient positioning, standardized scan checklist, reading key indicators, generating/downloading reports, and how to present “Top 3 concerns” with a clear treatment plan.
Q How does A5 help clinic conversion and package sales? ROI explanation for doctors
Clinics use A5 for objective counseling and progress proof. Reports and comparisons make concerns easier to understand, increase plan acceptance, and improve follow-up compliance—helpful for pigmentation, acne, anti-aging and skin health programs.
Q What questions should we ask the vendor before purchasing A5? Must-ask procurement checklist
Ask about warranty coverage, service turnaround time, spare parts availability, training format (live + refresher), storage model (cloud/local), report download/sharing options, and support channels (video call / remote troubleshooting).